Refund policy

All online courses are strictly non-refundable and non-transferable. Please ensure online courses meet your training needs, you have a suitable device connected to the internet through which to access the course/portal and are able to source the products/tools/models you require to complete the necessary case studies to pass the course.

Payments Payment is required in full at the time of booking, with the exception of flexible payment options including Klarna, Newpay, Payl8r and PayPal Credit. Should you have a discount code, gift voucher, offer or other credit on file applicable, please ensure you apply this at the time of making payment as these cannot be applied retrospectively once payment has been made. Please note we reserve the right to amend course prices or run promotions at any time, without prior notice. Once a booking is made, the price paid is final and no price difference can be refunded in the event of a later course price reduction. All classroom based training must be taken within 6 months of the date of booking and online courses must be completed within a maximum of 12 months from date of booking. Refunds All course fees are strictly non-refundable and non-transferable. luxe learning academy is unable to offer refunds where training is cancelled or postponed outside of our control. In the event of a postponed course date by the academy, An alternative training date will be offered. It is the student’s responsibility to get in touch to reschedule any such postponed training. The Academy is not responsible for any loss of income or accommodation/travelling costs students may incur in the event that postponement of training courses is necessary. Additional Terms & Conditions Relating to Course Packages & Promotional Offers Discount will be on stated packages only. Any saving stated refers to the saving made against the full, standard individual course fees for the courses included within that package or the usual course package price itself. Discounted packages cannot have any further discount applied. Courses within the Packages must be attended by the same person. Courses within the Packages cannot be changed or substituted with any other courses, only the specified courses will be provided. *Courses booked as part of packages through finance or direct debit plans will be subject to a minimum balance cleared on finance before we can issue certificates. Typically this is a minimum of £200 for courses of 2 days or longer. We reserve the right to amend course prices or run promotions at any time, without prior notice. We cannot retrospectively apply discounts to booked courses. All courses booked as part of the Package deals are non-refundable and non-transferable under any circumstances. Any reschedules of dates will be at the discretion of luxe learning Beauty Academy and subject to the rescheduling fee of £50 per training date, where deemed possible. Dates must be selected at time of booking. Training dates are subject to availability at preferred training centre & places are not confirmed until your booking has been processed by our team. All training booked as part of a package must be taken within 6 months of date of booking the package.